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"Amazing and helpful staff"

About: Royal Infirmary of Edinburgh at Little France

(as the patient),

I was on Ward 230, DCN Edinburgh  overnight and must say what a delight all of the staff were.  From Joseph proudly showing me my lovely room to all of the nurses who couldn’t do enough to help, in particular, Josh who was amazing and so helpful.  He was so good at making me feel confident in my stay.  Even though there was a bit of a mix up over my treatment which was down to misunderstanding between departments, my stay was very positive and the situation is being rectified quickly.  Thank you all.

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 2 years ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 26/11/2021 at 09:47
Published on Care Opinion at 09:47


picture of Michelle Jack

Thank you so much for this amazing feedback.

Michelle

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Response from Hester Niven, Clinical Nurse Manager, Department of Clinical Neurosciences, NHS Lothian 2 years ago
Hester Niven
Clinical Nurse Manager, Department of Clinical Neurosciences,
NHS Lothian
Submitted on 26/11/2021 at 12:16
Published on Care Opinion at 12:29


Thansk you so much Bibary.

Joseph and the team are delighted with your feedback.

Hester

Clinical Nurse Manager DCN

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