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"Great Caring Hospital"

About: North Tyneside General Hospital

Was admitted to ward 22 and I personally could not find any complaints to leave concerning the staff from domestics to Doctors they really put themselves out to assist me with any problems or concerns I had.

Good choice of meals( well cooked and ample portions, plenty of teas and coffees supplied at anytime)

All the nursing staff very friendly were keen to help and assist with almost immediate attention on anything I reuired. I had great time talking to them, they were always trying to keep me happy, sharing jokes . made me feel very comfortable and kept my spirits on a high but also quick to respond to medical needs.

Over all apart from a very small

(personal thought) on cleaning shower room could be a tiny bit better l could not and would not put the place down in anyway.

To sum it up

All the staff and the hospital stay was excellent all round, Especially ward 22 staff

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Responses

Response from North Tyneside General Hospital 2 years ago
North Tyneside General Hospital
Submitted on 17/11/2021 at 11:33
Published on nhs.uk at 11:35


Dear Mac,

What a lovely, thoughtful review of your stay on Ward 22 at North Tyneside General Hospital. I so appreciate you taking the time to reflect on your experience in this way. It’s great to hear that you felt so well looked after throughout your treatment and found the overall care to be excellent. Thank you also for your note about the shower. I will pass your comments on to the team on Ward 22 and our estates team; I know that they will be delighted to receive them and will appreciate any suggested improvements.

Take care,

Annie

Annie Laverty

Chief Experience Officer

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