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Care Opinion

Hugely Impressed

Posted By julyff35

"Hugely Impressed"

About: Crosshouse Hospital / Stroke Care

(as a service user),

From the moment I was admitted to A&E, despite the serious nature of my care, I was impressed by the go -ahead attention given by the doctor and nurses and this continued good heartedly throughout

My transfer to the ward was equally impressive - good humoured, highly professional (they all knew their business) practically through the nights, the patients were all dealt with express-train wise - routines were performed with heartfelt sincerity and practiced to a high degree.........

I was hugely impressed - NHS is in good hands

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Responses

Response from Linda Russell, Business Manager, Management Offices, Crosshouse Hospital, NHS Ayrshire & Arran 2 years ago
Linda Russell
Business Manager, Management Offices, Crosshouse Hospital,
NHS Ayrshire & Arran

Submitted on 18/11/2021 at 13:44
Published on Care Opinion at 13:44

Thank you for taking the time and trouble to share your lovely feedback. I appreciate that this must have been a very worrying time for you but it was great to hear your experience of our teams working together to provide person-centred care with kindness and compassion..

We will share your kind comments with the staff involved, which they will be delighted to receive. It will be encouraging for them to know that you have felt so well cared for, especially during this time of unprecedented challenge for our teams.

With all best wishes for your ongoing recovery.

Linda

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