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"Caring and Professional Practice"

About: Stepping Hill Hospital

I attended a pelvic and internal ultrasound scan and the entire procedure took only 40 mins. The staff member who took the ultrasound was so kind and reassuring during both scans. She was positive and informative at the same time when responding to my questions and I felt safe and heard as a patient because of this. If I ever have to come back for a scan again, I hope she is there. Thankyou for being so kind and caring during a time of worry.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 2 years ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 19/11/2021 at 14:43
Published on Care Opinion at 14:43


Hello,

Thank you for taking the time to share you feedback with us following your scan at Stockport Hospital. I am very pleased to see that the staff member who looked after you made you feel reassured and provided you with clear information. Being heard is so important!

I will pass on your comments to the team as positive feedback is always appreciated,

Kind regards,

Aoife Isherwood.

Patient Experience Facilitator

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