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Incident on Friday night

Posted By iggy67

"Incident on Friday night"

About: Musgrove Park Hospital / Accident and emergency South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a service user),

Experienced a TIA on Friday evening ,received excellent care from paramedics to all nursing staff ,very professional 

Thank you so much

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Responses

Response from Karen Tyler, Lead Nurse, Emergency Department, Somerset NHS Foundation Trust 2 years ago
Karen Tyler
Lead Nurse, Emergency Department,
Somerset NHS Foundation Trust

Submitted on 21/11/2021 at 21:12
Published on Care Opinion at 21:12

Thank you for this lovely feedback and I hope you are recovering well. I will share this with the team. Many thanks

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Response from Deanne Hill, South Western Ambulance Service NHS Foundation Trust 16 months ago
Deanne Hill
South Western Ambulance Service NHS Foundation Trust

Submitted on 20/12/2022 at 17:18
Published on Care Opinion at 17:18

Dear Iggy67,

Thank you so much for providing us with feedback on the service you received, it is much appreciated! I am so glad to hear you were well looked after, though I am sorry that you had to experience this at all.

For confidentiality, your patient information is redacted on this platform and so we cannot find the details of your incident, we would love to pass your message onto the Ambulance crew who attended you and so, if you would be willing to share some additional information, please could you email plaudits@swast.nhs.uk with your name, date the ambulance arrived, address and thank you message - we will then ensure this is passed onto the relevant crew.

Thank you again for taking the time to feedback, I hope you are recovering well!

Kindest regards,

Natalie and Dee
Patient Engagement Team
SWAST

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