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"Praise for all of the staff"

About: Victoria Hospital / Endoscopy

(as the patient),

Just want to thank and praise the staff at Victoria Hospital, Kirkaldy.

It was my first visit to the hospital and from asking directions from the very friendly and informative receptionist right up to the specialists conducting my treatment, I was treated with respect, good humour and the utmost professional care!

I cannot thank them enough for putting me at ease, taking the time to ensure I understood what was going to happen.

The endoscopy procedure, that for me was quite a gruelling process for over one hour, through out it I I was looked after in the most professional and compassionate manner.

A simple thank you doesn’t do them justice, I am extremely grateful to them.

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Responses

Response from Katie Black, Senior Charge Nurse, Day Intervention Unit, NHS Fife 2 years ago
Katie Black
Senior Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 18/11/2021 at 15:41
Published on Care Opinion at 15:41


Dear Blackbull,

Thank you for taking the time to feedback to us your experience within the unit. We are really pleased that everything went well for you during your time with us and hope you are well at home. I will share your kind feed back with all the staff in the unit and display it on our Care Opinion board. Thanks again

SCN Katie Black

Day Intervention Unit

VHK

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