Yes many, if not all, GPS have a system to call & make an appointment on the day. But the system here is not working. I tried calling for a same day appt across a few days, but was unsuccessful so had to book one for 2 weeks ahead. In the meantime, I continued to call each day but the voicemail cut the call off saying there is a high demand and call back later. Day of the appt arrives & I was told anytime after 12pm which is impossible for employed patients. As a result, I had a missed call within the 5/6 hour window with an unknown number & assume it was the doctors as I cannot get through to check & a message wasn’t left. Thoroughly annoyed as I need a basic repeat prescription but it won’t be prescribed without talking to a gp first. Unfortunately, this isn’t an isolated case and will need to change practice.
"Poor availability "
About: Eastview Surgery Eastview Surgery Liverpool L22 4QD
Posted via nhs.uk
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