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Lack of knowledge of diabetic care

Posted By Em1977

"Lack of knowledge of diabetic care"

About: Antrim Area Hospital / Accidents & Emergency

(as the patient),

I was admitted to Antrim Area Hospital A&E a week ago without pneumonia. I'm also Type 1 diabetic for the last 33 years. I am literally shocked by the lack of knowledge of the staff. I know what insulin I need and leaving me to wait for an hour and then eat without having any insulin is appalling. I understand the whole situation with getting doctors to sign off medication but then have absolutely no idea what I need and even worse they don't listen to you either. The diabetic care is ridiculous and if I'm ever back here I'll be self medicating like I have for the last 33 years!

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Responses

Response from Cathy McCoy, Clinical Service Manager, Acute Medicine, NHSCT 2 years ago
Cathy McCoy
Clinical Service Manager, Acute Medicine,
NHSCT

Submitted on 16/11/2021 at 11:13
Published on Care Opinion at 11:13

Dear Em1977

I am sorry your needs as service user were not met when you attended the Emergency Department. I would like to understand exactly what your concerns were so they I can feedback to the staff involved in your care and address any deficits in knowledge. Please could you contact me to discuss further when you are feeling better.

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