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"Fantastic service"

About: Aberdeen Health and Care Village / Sexual Health clinic

(as the patient),

A few weeks ago I found a small lump and had also noticed some colour changes to my skin. I felt nervous and very worried so called the Health Centre on Frederick Street and within an hour someone called Mark called me back. He was very reassuring and spent time listening to my concerns before offering an appointment. I’ve now been seen him twice and on both occasions he has been knowledgeable, friendly and reassuring whilst I received treatment. His amazing care is a credit to the NHS and I just want to say “thank you”.

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Responses

Response from Jennifer Matthews, Deputy Service Manager, Grampian Sexual & Reproductive Health, NHS Grampian 2 years ago
Jennifer Matthews
Deputy Service Manager, Grampian Sexual & Reproductive Health,
NHS Grampian
Submitted on 18/11/2021 at 09:30
Published on Care Opinion at 09:30


Dear swingrj88,

I would like to thank you for taking the time to post this feedback on Care Opinion regarding your experience with us at Sexual Health.

I am extremely pleased to hear about your positive time with us in clinic and that your care and support received from our Sexual Health nurse Marc has been amazing.

Your kind feedback will be shared with Marc and the whole team, they will be delighted to read your kind words.

Many thanks,

Jennifer (Support Manager)

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