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The best of care

Posted By Brian B

"The best of care"

About: Cardiac surgery / Cardiac Theatres Northern Ireland Ambulance Service Royal Victoria Hospital / Accident & Emergency Royal Victoria Hospital / Covid Vaccination Centre

(as the patient),

I had a heart attack and the care I received was 2nd to none, from the doctor to the orderlies all deserve a special mention. On a Friday as I was driving to work I felt a pain/burning in my chest, when I arrived in work the pain had increased and a colleague phone an ambulance. Within 40min I was in A&E receiving treatment, in the next couple of hrs I was brought into theatre and a stint put in. 

I was wheeled into a recovery room and when Monday came I was released. 

4 weeks later, I have received my final covid jab, a flu jab and jab. I have been treated by several doctors and loads of nurses, each one giving me the best of care. They are a credit to the medical institutions. Always friendly and a willingness to answer any question, I can’t say enough, these people are true hero’s. Thankyou

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Responses

Response from Linsey Sheerin, Divisional Nurse, Urgent and Emergency Care, Emergency Care, Belfast Health and Social Care Trust 2 years ago
Linsey Sheerin
Divisional Nurse, Urgent and Emergency Care, Emergency Care,
Belfast Health and Social Care Trust

Submitted on 12/11/2021 at 17:20
Published on Care Opinion at 17:20

Dear Brian B,

My name is Linsey Sheerin, I am the Service Manager for Urgent and Emergency Care at the Royal Victoria Hospital. Thank you for taking the time to share your experience on Care Opinion, I will ensure that it is shared with the team. The impact of such positive feedback on the team should never be underestimated. I sincerely hope that you continue to make progress in your recovery.

Best Wishes

Linsey

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Response from Catherine Rennick, Cardiology Service Manager, Unscheduled and Acute Care, Belfast HSC Trust 2 years ago
Catherine Rennick
Cardiology Service Manager, Unscheduled and Acute Care,
Belfast HSC Trust

Submitted on 15/11/2021 at 16:49
Published on Care Opinion on 16/11/2021 at 09:17

Dear Brian B,

Thank you for sharing your recent experience of being a patient with us in both the ED & Cardiology services of the Belfast Trust. I am pleased to hear you are recovering well following your recent admission and will be certain to share your feedback with our cardiac cath lab and cardiology ward teams.

Wishing you all the very best in your ongoing recovery,

Kind regards

Katy Rennick

Cardiology Service Manager, BHSCT

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Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service 2 years ago
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 16/11/2021 at 10:59
Published on Care Opinion at 10:59

picture of Amanda Sweetlove

Dear Brian B

Thank you for including the Ambulance Service in your very positive reviews surrounding your recent emergency.

It sounds as if you have had a very traumatic experience and I am delighted you are recovering well.

Take care

Amanda

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