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Care Opinion

Always smiling

Posted By FadigulK21

"Always smiling"

About: The Lawson Practice

(as the patient),

Ayse from reception is always smiling and quick to give appointments.

Very caring and helpful staff, Nurses are always helpful and calming considering I’m scared of needles.

Very respectful and Caring GP practice

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Responses

Response from Amanda Rayner, HR and facilities lead and Deputy Practice Manager, The Lawson Practice 2 years ago
Amanda Rayner
HR and facilities lead and Deputy Practice Manager,
The Lawson Practice

I am responsible for staff wellbeing and employment matters. I also ensure that the building is safe and fit for use by patients, external services and our own staff.

Submitted on 15/11/2021 at 11:32
Published on Care Opinion at 11:32

picture of Amanda Rayner

Thank you for sharing your positive experience, we share all the stories that are received with the whole practice and it is so uplifting to read that so many of our patients are having great interactions with our team. The nurses will be especially pleased to hear that you felt calm despite your fear of needles. Thank you for taking the time to let us know about your visit.

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