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Care Opinion

A choking incident

Posted By Felicity62

"A choking incident"

About: Northern Ireland Ambulance Service Royal Victoria Hospital / Accident & Emergency

(as the patient),

On Friday I was at home alone when I suddenly choked on a piece of food. I tried coughing and tried to take some water but continued to choke. I realised that I was having difficulty breathing so had to call 999. From the second the call was answered everyone was so helpful. The two paramedics were fabulous and took time to settle me but because the food was lodged in my throat I was taken to the RVH. I wish I had taken the names of the paramedics as they were so kind, reassuring and professional.

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Responses

Response from Linsey Sheerin, Divisional Nurse, Urgent and Emergency Care, Emergency Care, Belfast Health and Social Care Trust 2 years ago
Linsey Sheerin
Divisional Nurse, Urgent and Emergency Care, Emergency Care,
Belfast Health and Social Care Trust

Submitted on 11/11/2021 at 17:09
Published on Care Opinion at 17:09

Dear Felicity62,

My name is Linsey Sheerin, I am the Service Manager for Urgent and Emergency Care at the Royal Victoria Hospital. Thank you for taking the time to share your experience on Care Opinion, I will ensure that it is shared with the team. The impact of such positive feedback on the team can never be underestimated.

Best Wishes

Linsey

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Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service 2 years ago
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 12/11/2021 at 01:20
Published on Care Opinion at 01:20

picture of Amanda Sweetlove

Dear Felicity62

What a traumatic and extremely frightening experience that must have been for you!

Thankfully the clinicians who arrived with you were able to settle you with their calm, reassuring and professional approach. It is extremely special to hear compliments such as yours after such a dangerous episode and heartwarming that you feel so strongly, you took time to offer your compliments directly via the careopinion feedback forum.

I would love to share your comments directly with the staff who attended you however I would need a few extra details to help me identify them. If you would be prepared to discuss this further, please contact me on amanda.sweetlove@nias.hscni.net

I hope you are recovering well.

Kind regards

Amanda

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