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"SAC appointment"

About: Aberdeen Royal Infirmary / Gastroenterology (Stomach and Gut)

(as a service user),

I was asked to attend the clinic for assessment of abdominal pain and suspected gallstones.  Service was exceptional from the moment I entered, Kat the ANP was professional, compassionate and excellent at her job.  She displayed exceptional communication skills not only with discussing my results but in teaching the medical student who was present also.  Excellent service, rapid turnaround and left with medication and a plan. 

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Responses

Response from Linda Carmichael, Nurse Manager, Surgery 2 (Surgical Division), NHS Grampian 2 years ago
Linda Carmichael
Nurse Manager, Surgery 2 (Surgical Division),
NHS Grampian
Submitted on 26/11/2021 at 12:28
Published on Care Opinion at 12:28


picture of Linda Carmichael

Dear PtJune16

Thank you so much for the lovely feedback which Kat is delighted about. It is humbling to read that the service was exceptional with a rapid turnaround and that such compassionate care was delivered.

Please take care and I hope that your recovery is going well.

Best wishes

Linda

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