This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"First class endoscopy procedure"

About: South West Acute Hospital / Endoscopy

(as the patient),

I would just like to express my gratitude to a first class service at endoscopy unit South west acute hospital . I had a procedure done there recently and was very apprehensive about it , but from the very helpful clerical staff ( Cheryl and Anne ) to the kind nurses (in particular anne ) and to  Dr Campbell who is a exceptional doctor, the whole experience was made so much easier as a patient. These people and the service , care and attention they provide should be given more recognition. Unfortunately its only  when you are unwell and need to avail of these services you realise how important they are. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 2 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 12/11/2021 at 14:53
Published on Care Opinion at 14:53


picture of Vi Gray

Hello saw78#

Thank you for telling us about your experience of South west Acute Hospital Endoscopy service. This has been shared with the staff and Unit Manager.

Best wishes and take care

Vi Gray

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Linda Northey, A/Ward Manager Endoscopy, Day Procedure Unit SWAH, Acute Services, Western Health & Social Care Trust 2 years ago
Linda Northey
A/Ward Manager Endoscopy, Day Procedure Unit SWAH, Acute Services,
Western Health & Social Care Trust
Submitted on 23/11/2021 at 15:59
Published on Care Opinion on 24/11/2021 at 09:25


Hello saw78#

Thank you for your comment. I have passed on your lovely message to the endoscopy team. We work very hard to deliver an efficient service to all our patients. I hope you are feeling better and on the road to recovery.

Thank You

Linda

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k