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Care Opinion

Stoma care

Posted By Barrclan

"Stoma care"

About: Altnagelvin Area Hospital / General Surgery

(as a carer),

I had a perforated bowel almost 4 yrs ago and needed a colostomy bag which is permanant. It's a retracted stoma that doesn't work well, so needs weekly visits to a local hospital. I went to Altnagelvin for a procedure, which the fabulous stoma nurses performed. Debbie and Pauline at the hospital not only, from day one (almost 4 yrs ago) have provided me with my medical needs, but the emotional support they provide, for not only myself, but my family, is above and beyond their job role. I found it very traumatic and difficult to accept my condition, but they have been there every step of the way and continue to do so.

What an asset to a team! Amazing nurses and I might add they are really what the best of the NHS is all about ...I would be lost without them .

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Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 2 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 08/11/2021 at 13:00
Published on Care Opinion at 13:00

picture of Vi Gray

Hello Barrclan

Thank you for taking the time to share your experience about care received from Pauline and Debbie and to reassure you that this has feedback has been passed to them..

Best wishes

Vi Gray

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Response from Pauline Brown, Stoma Nurse Specialist Altnagelvin Hospital, Acute/ Surgical Directorates, WHSCT 2 years ago
Pauline Brown
Stoma Nurse Specialist Altnagelvin Hospital, Acute/ Surgical Directorates,
WHSCT

Submitted on 08/11/2021 at 20:56
Published on Care Opinion on 09/11/2021 at 09:34

Thank you for taking the time to tell us about your journey and I understand that it must have been a very difficult time for you and your family. I am delighted to hear that we were able to help both yourself and your family through this traumatic time in your life. As a Stoma Care Nurse Specialist I feel very privileged to care for such wonderful patients and off course their family. Within our department we aim to continue the high standards of a care that you and your family received over the past 4 years.


Take care

Pauline

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Response from Debbie Browne, Stoma Nurse Specialist, Acute Services Altnagelvin, WHSCT 2 years ago
Debbie Browne
Stoma Nurse Specialist, Acute Services Altnagelvin,
WHSCT

Submitted on 09/11/2021 at 09:29
Published on Care Opinion at 09:34

Thankyou for your kind words and taking the time to tell us about your experience with our Stoma Care Service. I feel very honoured to be a part of your journey and as you said it has been emotional at times.

I have taken on board your positive feedback and aim to continue to provide a service of high standard.

Keep Strong

Debbie

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