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"Excellent service"

About: New Birmingham Dental Hospital

The first thing I noticed on my visits was the efficient way things are handled. No large groupings allowed to form ideal in a Covid world and no long wait to be attended to. Then the treatment I received was second to non. Highly professional and very considerate. I had teeth fused to jaw extracted -no problem. The idea of this was awsome but everything went very smooth and I felt very relaxed and reassured through the whole procedure and everything was explained very clearly about what I should do next and what to do if any problems should arise. With all the anti-Covid procedures being closely followed this too was very reassuring. Full marks all round. Thank you.

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Responses

Response from New Birmingham Dental Hospital 2 years ago
New Birmingham Dental Hospital
Submitted on 30/10/2021 at 18:10
Published on nhs.uk at 22:06


Dear Mr Nugent

Thank you for your lovely feedback about your experience of care and treatment at Birmingham Dental Hospital. Your comments have been shared with the clinical team and with service managers and I know they will be encouraged by the detailed feedback you have provided.

I hope you make a speedy recovery following your procedure.

With kind regards

Anne Pemberton

Patient Experience Manager

Birmingham Community Healthcare NHS Foundation Trust

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