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Great experience at A&E

Story from nhs.uk

"Great experience at A&E"

About: Stepping Hill Hospital

Just wanted to say thank you to the A&E staff after my visit - was worried I was taking up people's time but everyone was very friendly and the whole process was quick and efficient. There was a slight delay in seeing the doctor but this was communicated - couldn't fault anyone, clearly a compassionate hard working team despite all the pressure they've been under. Thank you again!

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 2 years ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust

Submitted on 26/10/2021 at 11:07
Published on Care Opinion at 11:07

Hello,

Thank you for sharing your feedback about your visit to A&E. I am pleased to see that the staff provided you with reassurance and kept you updated throughout your time at the unit. The staff do work very hard to ensure people are looked after and will be pleased to hear that you were happy with the support received. I will pass on your comments to the department to share with the staff.

Kind regards,

Aoife Isherwood.

Patient Experience Facilitator

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