"Very rude receptionist "

I am absolutely appalled by the way the reception lady speaks to patients.

I called today after my partner received a call yesterday about u hun is heart. He was told any concerns to ring the doctors and speak to the doctor or nurse. I have done this today to be told no one can speak to me or call

Me

Back and if I’m that concerned to go to the hospital. My partners heart rate registered high at

Home and we wanted to come in for an

Ecg like he did last week so try and save the delay of sitting in a&e. I got told to them call back tomorrow and I maybe able to get some help. I have never spoke to a receptionist so rude in my whole life

Please check records of Mr Darran Hooper