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"Very poor"

About: Royal Primary Care

Years ago this was a good surgery as the years have gone by it really now is at a stage where it should be shut down

If you phone for an appointment when they are open no matter how ill you are feeling you can get told to phone 111 or even go to a walk in centre which I thought both were for out of hours not when your actual Doctors is open

Just about every Doctor you can tell does not care does as little as possible and since covid have no clue what they are doing

Your notes on the system are not as you have spoken but what they wish to put

No knowledge or compassion for people with any kind of Mental Health problems

This is now the worst surgery in Chesterfield

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Responses

Response from Royal Primary Care 2 years ago
Royal Primary Care
Submitted on 25/10/2021 at 12:55
Published on nhs.uk at 15:38


Dear Anonymous

We are really sorry for your negative experience with us. It is really sad to hear as this is not the service we aim to provide. If you wish for us to investigate this further, please fill in the following form - https://www.rpcchesterfield.co.uk/compliments-comments--concerns-form

Kind Regards,

Royal Primary Care

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