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"Mum's recent illness"

About: Cloughreagh House Craigavon Area Hospital / 1 East Gynaecology Daisy Hill Hospital / Female Medical

(as a carer),

My elderly Mum recently become unwell quite suddenly and was admitted to Craigavon Area Hospital. She spent about ten days as an inpatient in ward 1 East. The hospital Social Worker then arranged for her to recover at Cloughreagh House for respite. Here she deteriorated again, and was admitted to Daisy Hill Hospital female medical ward for a period of time.

The staff in all facilities were excellent. Particularly so, in Cloughreagh House where they looked after Mum as if she were a member of their own family. This was very reassuring at a time when face to face visiting was totally prohibited. They staff arranged for us to speak to Mum at first floor window from garden area. The Trust social worker we dealt with was lovely, she was reassuring and arranged domicillary care services for Mum for returning home. She was also the first person to ask about my needs as a carer. Staff are under such immense pressure, yet they remain caring and patient, particularly in our case, with an elderly lady with significant agitation and anxiety. Thank you SHSCT !

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Responses

Response from Oonagh Campbell Kelly, Non clinical sister Delivery Suite, Maternity and Gynae CAH, Southern Health and Social Care Trust 2 years ago
Oonagh Campbell Kelly
Non clinical sister Delivery Suite, Maternity and Gynae CAH,
Southern Health and Social Care Trust
Submitted on 25/10/2021 at 18:24
Published on Care Opinion at 18:24


ldoug008

Thank you for taking time to post such lovely feedback about your mother's care whilst a patient in 1East. I will ensure your lovely words and feedback is shared with staff.

I wish your mother a speedy recovery

Kind regards

Oonagh Campbell Kelly

Lead Midwife CAH

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