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Care Opinion

1st Appointment after suffering TENs

Posted By earthqr86

"1st Appointment after suffering TENs"

About: Leicester Royal Infirmary / Dermatology

(as the patient),

I was discharged in March 2021 after suffering with Tens, I was seen by dermatology 6 months after discharge. since returning home I have struggled with growth of my nails and I suffered severe skin scarring. I also had trama hairloss, which the consultant did not even acknowledge but its a massive issue for me getting back to normal. I also explained how my nails that have not grown are painful. The consultant was not sympathetic and shown no empathy. This syndrome has affected me mentally, also scarring from head to toe is hard to deal with. This was 1st appointment after discharge and it would have been nice to have been seen by someone who was responsible for care whilst in hospital. 

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Responses

Response from University Hospitals of Leicester NHS Trust 2 years ago
University Hospitals of Leicester NHS Trust

Submitted on 22/10/2021 at 10:02
Published on Care Opinion at 10:02

Hello,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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