This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

poor practice

Story from nhs.uk

"poor practice"

About: Newton Abbot Community Hospital

i walked in after seeing a registered sports therapist who diagnosed a possible compromised ankle joint. she ran ultrasound over it and it told me to go to hospital as a i may have a fracture that needs confirming. At newton abbot hospital I was met with dismissive male nurse practitioner who left me feeling belittled and gave me the impression he didn't want to know. I didn't get treated or have an xray i left feeling quite down. I know the NHS is busy but i didnt even get a look in. whats the point of having a local hospital if you are not going to treat the very poeple who pay for it.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Newton Abbot Community Hospital 2 years ago
Newton Abbot Community Hospital

Submitted on 02/11/2021 at 13:33
Published on nhs.uk at 19:29

Thank you for taking the time to share your patient experience and give us your feedback. This was such an unfortunate encounter that happened with you in Newton Abbot Hospital. I would like to think that this is a rare experience to come across and hopefully will not happen again, giving such a negative impression. I have sent your concerns to the Senior Management whom oversee Newton Abbot Hospital and also sent your Feedback to the Management in the hospital. Once again, thank you for sharing your experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k