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"Great care at FVRH breast clinic"

About: Forth Valley Royal Hospital / General medicine

(as a service user),

I had a return appointment at the breast clinic earlier this week. All of the staff I encountered were great - but I was particularly looked after by Shirley.

Shirley’s care and attention to my care, comfort and dignity were exceptional. I was less anxious while having the procedure done by the clinician while Shirley was at my side, than I had been sitting in the waiting room!

She exudes a positive energy and warmth, and from what I observed is great at her job. I hope that this is recognised and rewarded by her colleagues and managers. 

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Responses

Response from Roslyn Grant, Clinical Service Manager, Urology/OMFS/Orthodontics/ENT/Surgical Skin Team, NHS Forth Valley 2 years ago
Roslyn Grant
Clinical Service Manager, Urology/OMFS/Orthodontics/ENT/Surgical Skin Team,
NHS Forth Valley
Submitted on 18/10/2021 at 10:00
Published on Care Opinion at 10:00


Thank you for taking time to post positive feedback regarding your recent clinic visit. I will pass this on to the team member mentioned.

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