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"A really positive experience in maternity care"

About: Maternity care / Delivery suite

(as the patient),

I recently delivered my baby son in Craigavon maternity and delivery suite. The care I received from admission right through to discharge was excellent. Friendly, professional and genuinely caring staff made the whole experience so much easier for a very nervous first time mummy! 

I was treated with the utmost respect and dignity throughout and couldn’t have asked for anything more. The midwives looking after me including Molly, Jo, Sinead and Patricia (to name a few) were truly fantastic. Not only were they experts at their jobs but also very personable and made my husband feel included and at ease throughout. I really can’t put into words how grateful and thankful we both are. Overall it was a really positive experience. 

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 26/10/2021 at 09:15
Published on Care Opinion at 09:15


picture of Christine Armstrong

Dear startq77 - thank you so much for sharing this feedback with us in relation to your recent experience in our maternity unit. We do appreciate that first time mothers can be anxious and nervous, so it is great to read how the care provided by the staff made things a little easier for you and your husband.

We will make sure that your comments are shared with the staff and they will really appreciate your kind words

I hope you are keeping well

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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