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"Very Calming, reassuring and competent! "

About: Newcastle Dental Hospital

After having a painful and overall not very nice experience at my local dentists I was referred to the Dental Hospital and an appointment made with a 4th year student.

On arrival I was greeted by a cheerful face and pleasant attitude. The process was explained fully, I expressed concerns and said I was very nervous but I was very much put at ease. The procedure went smoothly, pain free and the student allocated to me did everything she could to reassure and calm me throughout. Obviously she wasn’t alone and and had a full team with her of assistants and supervisors and they were all so cheerful, welcoming and relaxed. Transformed my view of dentists.

Thank you all so much.

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Responses

Response from Newcastle Dental Hospital 2 years ago
Newcastle Dental Hospital
Submitted on 18/10/2021 at 09:11
Published on nhs.uk at 13:59


Thank you for taking the time to leave your feedback regarding your experience at the Dental Hospital in Newcastle. We are pleased that you found the team to be welcoming and they were able to put you at ease and change your of view the dentist. We will forward your feedback with the directorate who will share with the team involved.

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