I called for an emergency appointment and waited 5 hours for a call back. When I gave in and called again to chase as I was in agony and needed help, the doctor called and I missed it. I asked the receptionist to ask them to call me back ASAP. She told me I’d been taken off the call list. At this point I started to cry and asked her to please get someone to call me. I have been waiting an hour and will have to call an ambulance as my eyes are swollen half shut and I have a 2 year old at home so I can’t drive.
Doctors aren’t even seeing patients face to face despite every other industry being back open so I don’t know why they don’t have the time to give someone clearly in distress and agony a 2 minute call.
An ambulance which could be used to save someone’s life now used to collect someone who just needed some antibiotics. Absolutely disgusting.
"Disgusting “service” "
About: Salters Medical Practice Salters Medical Practice Droitwich WR9 8RD
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