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"Disappointing quality of care "

About: St Mary's Hospital (HQ) (London)

My husband and I are expecting our first child soon and at 37 weeks found out the baby was breeched. This discovery quickly led to two different Obstetricians telling me that I needed to schedule a caesarean. Knowing that there are numerous other options, I found this very bias and frustrating. Shortly after, we transferred to Chelsea and Westminster Hospital and were put in touch with their breech team. Our baby was successfully flipped during an ECV one week later. I completely understand that St. Mary’s may not be equipped to handle this but then state that and make a referral. Jumping straight to major surgery is not in the best interest of the baby or the mother. Very disappointing level of care.

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Responses

Response from St Mary's Hospital (HQ) 2 years ago
St Mary's Hospital (HQ)
Submitted on 15/10/2021 at 08:12
Published on nhs.uk at 15:10


Dear Laura,

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise to you for your experience. If you would like to discuss this matter further, please contact the Patient Advice and Liaison Service (PALS) on either 0203 312 7777 or email pals@imperial.nhs.uk .

In the meantime I have forwarded your posting to the department.

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