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Care Opinion

Good care from friendly and professional staff

Story from nhs.uk

"Good care from friendly and professional staff"

About: West Cumberland Hospital

I was admitted via A&E to ITU with pneumonia and subsequently transferred to Ward 2 after 48 hours. I had good quality care throughout with friendly and professional staff across all the wards and departments. My family were kept informed at all times.

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Responses

Response from West Cumberland Hospital 2 years ago
West Cumberland Hospital

Submitted on 18/10/2021 at 11:44
Published on nhs.uk at 14:18

Thank you for taking the time to leave this positive comment on NHS Choices about your recent admission to West Cumberland Hospital. I was sorry to read that you were poorly with pneumonia.

I will pass your comments to the different ward Sister’s and the Matrons for the areas mentioned as I am sure they will be delighted to share your feedback with the wider team.

All of our staff work really hard to provide this level of care and they will be delighted with your comments.

I do hope that you are now fully recovered.

Best regards

Alison S-D

Patient Experience

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