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Care Opinion

First-rate Care

Story from nhs.uk

"First-rate Care"

About: Royal Cornwall Hospital (Treliske)

Short-staffed and over-subscribed as it is, I experienced nothing but excellence in A&E today and left feeling assured and hopeful. Thank you very much to the entire team.

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Responses

Response from Laura Fletcher, Clinical Pathway Navigator, Clinical Oncology, Royal Cornwall Hospitals NHS Trust 2 years ago
Laura Fletcher
Clinical Pathway Navigator, Clinical Oncology,
Royal Cornwall Hospitals NHS Trust

Submitted on 18/10/2021 at 11:39
Published on Care Opinion at 11:39

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Dear Sir/Madam

Firstly, please accept my apologies for the time that it has taken to respond to your feedback - as you can appreciate it has been very busy for us at the moment.

Thank you so much for your wonderful comments regarding your recent experience with our Emergency Department. I am so glad that our staff made you feel assured during what can be a stressful time. I have passed your feedback to the relevant people on your behalf.

Kindest regards

Laura Fletcher

Patient Experience Administrator

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