This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Phone Line is a joke

Story from nhs.uk

"Phone Line is a joke"

About: Benchill Medical Practice

I am since 15 of September trying to book an asthma review, but not able to. When I am 1st in the line to speak with a representative, the line is always cut off. This is disrespectful and dangerous because now I need inhaler and I am not allowed to get it because I need to do the review.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Benchill Medical Practice 2 years ago
Benchill Medical Practice

Submitted on 12/10/2021 at 10:52
Published on nhs.uk at 15:13

Thank you for your anonymous message. Unfortunately it is difficult for us to support you if we do not know who you are?

We appreciate our telephones are extremely busy at present and we would have liked to respond to you by sending a link about our online service. Our reception desk is of course also open between 8am and 6.30pm

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k