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Excellent care

Story from nhs.uk

"Excellent care"

About: University Hospital Aintree

I was taken to Aintree A&E Dept in the early hours after a serious fall and treatment at Countess of Chester. My mouth was badly injured with a front tooth which needed fixing back in. I cannot thank the young man enough who treated me, stitching my mouth with great skill and fixing the tooth in place. I didn't have a long wait as the Dept. were expecting me. He was deeply reassuring and had a gentle manner but best of all the result is far better than I could have imagined, considering the extent of the injury. THANK YOU to that young doctor and all staff in A&E.

Margaret

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Responses

Response from University Hospital Aintree 2 years ago
University Hospital Aintree

Submitted on 21/10/2021 at 16:00
Published on nhs.uk at 20:46

Dear Margaret

We always welcome our patient’s feedback and I am delighted to hear of your positive experience when attending the A&E Department at Aintree Hospital Site. I will ensure that your kind words about the sensitive manner in which you were provided treatment and care are shared with staff in the department.

Thank you for taking the time to share your experience with us and we would like to wish you well in your recovery.

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