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Fantastic overall

Posted By echosh83

"Fantastic overall"

About: Craigavon Area Hospital / 1 East Gynaecology Craigavon Area Hospital / Acute Medical Unit (AMU) Craigavon Area Hospital / Orthopaedics

(as the patient),

I have had a fantastic experience here and any time I've called for help they've been to me within 5 minutes. The staff are on the button here and are very pleasant, providing me with the information I need. However, I asked for morphine as I really really needed something for pain relief but they didn't give me any. I understand why they may not have.

I have also asked to speak to a dietician however this request has not been fulfilled. 

I was also in AMU and orthopedics and staff were good. I liked AMU as they don't beat around the bush and get things done quickly and efficiently.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 14/10/2021 at 23:25
Published on Care Opinion at 23:25

picture of Christine Armstrong

Dear echosh83 - thank you so much for sharing this feedback with us and apologies for the delay in responding to you. We will share your lovely comments with all the staff and they will really appreciate your kind words. I would suggest that you speak to the staff about the referral to the dietitian.

I hope you are feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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