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Brilliant response to health concerns

Posted By millimetercb44

"Brilliant response to health concerns"

About: Lincoln County Hospital / X-ray and Scans

(as a service user),

I initially struggled to get a GP appointment but as soon as I finally spoke to the GP I was referred for a scan. Really quick appointment times so was not left worrying. Clinic followed up with telephone call to make sure appointment time was convenient. Great support at clinic with worrying unpleasant procedure. Staff were brilliant and sensitive.  Both my scan and my biopsy appointments were on time and well supported. A+ service! Thanks United Lincolnshire Hospitals !

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 2 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 06/10/2021 at 11:34
Published on Care Opinion at 11:34

picture of Jennie Negus

Dear millimetercb44

We want you to know that we are very grateful for your feedback; unfortunately our services are under significant pressure at the moment with many staff redeployed from their usual roles to help out and this is likely to mean a delay in our response. We apologise for this but want to assure you we will come back to you. Thank you again.

Jennie

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