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"Thank you for being part of this incredible moment"

About: Maternity care / Delivery suite

(as the patient),

We would like share and give thanks to the Delivery Suite at Craigavon Hospital for the amazing birthing experience we recently had.

We would like to express our heartfelt and special thanks to these amazing ladies: Jenny, Naomi, Catriona, Ashleigh.

During the current pandemic, we never thought that we would receive the standard of care and understanding that we did.

We will never forget you ladies and we will always be grateful for the kindness, compassion, support, empathy and professionalism you showed us and our first born son. We wish each of you lovely ladies an exciting and prosperous career.

We would specifically like to bring your attention to Catriona - she was with us throughout our whole time in delivery room 7 and we couldn't have done this without her high standards of care, positive demeanour, professionalism and prompt actions.  She is an asset to this unit and we would love to see her advance in this role.

Thank you for sharing in our excitement and being an integral part of this incredible moment in our lives.

With love and thanks.

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Responses

Response from Mary Dawson, Lead Midwife, CAH, Maternity & Women's Health, Southern Health and Social Care Trust 2 years ago
Mary Dawson
Lead Midwife, CAH, Maternity & Women's Health,
Southern Health and Social Care Trust
Submitted on 06/10/2021 at 19:13
Published on Care Opinion at 19:13


picture of Mary Dawson

Natalie, first and foremost congratulations on the birth of your baby, I hope you are doing well.

Many thanks for taking the time to share your story, we do welcome all feedback about our service. I am delighted to read of your positive experience and your lovely feedback about our team, this is certainly encouraging to our team and I will ensure your comments are shared with everyone.

It certainly has been challenging times for all, but your kind words will certainly add a smile to our team.

All the very best for the future to you and your family.

Mary Dawson

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