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"Visit to the sleep unit"

About: Wythenshawe Hospital / General medicine

(as a service user),

I have been attending this unit for several years and am provided with a CPAP machine (my second) I have found them to be caring, Knowledgeable and very helpful should I request spares or adjustments these happen promptly. It is sometimes difficult to get through by 'phone but that is understandable during Covid as it's the same everywhere else.  

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Responses

Response from Wythenshawe Hospital 2 years ago
Wythenshawe Hospital
Submitted on 21/09/2021 at 15:19
Published on nhs.uk at 21:52


Thank you for your recent feedback regarding your visits to the sleep unit at Wythenshawe Hospital. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. We appreciate your positive comment and are happy to hear that you have found the staff to be caring, knowledgeable and helpful whenever you have requested spares or adjustments for your CPAP machine. We appreciate your understanding on slightly longer waiting times to get through on the phone lines due to Covid. We have forwarded your message on to the Head of Nursing and all the staff involved. The Patient Experience Team.

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