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Communication has been excellent

Posted By Dragonfly42

"Communication has been excellent"

About: North Devon District Hospital / Urology

(as the patient),

I have a prostrate problem which is being continually monitored by Urology staff. The communication and feedback I receive has been excellent it is clear and detailed 

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Responses

Response from Helen Gough, Urology Cancer Support Worker (Northern Services), Cancer Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Helen Gough
Urology Cancer Support Worker (Northern Services), Cancer Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 15/09/2021 at 15:01
Published on Care Opinion at 15:41

Dear Dragonfly42

Thank you very much for taking the time to give your feedback to us regarding the care you have received from the Urology team. I will share your comments with them. It is always nice to hear when things are going well.

I am so pleased to hear that your contact with the team has has been so positive and hope that we will continue to provide the best possible support to you.

Best wishes

Helen

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Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 15/09/2021 at 16:18
Published on Care Opinion at 16:18

picture of Paula Howells

Dear Dragonfly42

Many thanks for taking the time and trouble to leave such positive feedback. I am so pleased that your contact with the Urology Department has been so positive and you feel that you have received good communication and support. I wish you well for your continuing treatment at NDDH.

Kind regards

Paula

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