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"A very good maternity experience!"

About: Maternity care / Maternity Ward

(as the patient),

My maternity experience at Daisy Hill Hospital has been a very good one. The staff are all brilliant - very lovely and extremely caring. 

The ward itself is also really nice - its both clean and comfortable as well as very tidy. Any food I have received has also been very nice.

I have had a really good maternity experience and I cannot think of any improvements - except maybe better coffee!

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 17/09/2021 at 16:05
Published on Care Opinion at 16:05


picture of Christine Armstrong

Dear januarytt63 - thank you so much for providing this lovely feedback, our staff will really appreciate your kind words. It is great to read that you found the staff to lovely and extremely caring and that your maternity experience was so good

I hope you are keeping well

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust
Submitted on 28/09/2021 at 12:43
Published on Care Opinion at 12:43


Thank you for posting regarding your recent hospital stay.

I will pass your positive feedback to our Catering and Domestic Services Teams. I know they will appreciate your kind comments.

I understand your frustration with the coffee, unfortunately due to the volume and demand at ward level we can only use instant coffee. This is a very difficult beverage to get right for large numbers of patients. I will pass your feedback to the managers to ensure this product is reviewed during the procurement processes.

Many thanks

Andrew

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