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"Gave my mum back her independence"

About: Bromley Healthcare / Falls and fracture prevention service

(as a relative),

My elderly mother had a fall in April and fractured her pelvis in 2 places. When she was feeling a bit stronger she was visited by two lovely ladies from Bromley Falls Clinic.   They were very professional and assessed her needs and gave her a programme of physiotherapy which was invaluable for both her physical strength as well as her mental wellbeing.   We all saw a marked improvement in her ability to walk unaided and her motivation to carry out general household chores which has boosted her confidence.   We cannot thank Laura and Karen enough for all their hard work and encouragement which has given my mum back her independence.  

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 2 years ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare
Submitted on 06/09/2021 at 18:00
Published on Care Opinion at 18:00


Dear Positive old gal,

Thank you for taking the time to provide feedback of you and your mother's positive experience of the Falls and Fracture Prevention Service.

I hope your mother is recovering well following her fall, and I am pleased to hear Laura and Karen have been able to help your mother gain her independence.

I will forward your comments on to Laura and Karen, who I am sure will appreciate your kind words.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

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