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Too long a wait in A&E

Posted By attendantxh39

"Too long a wait in A&E"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital / Emergency Department

(as the patient),

My time at Daisy Hill has been a bit of a mixed bag.  It began in A&E where I was waiting for 14 hours. I can't say much about the staff as I did not see many of them. I feel that this was far to long a wait and it would have been much better if I had been seen earlier than I had.

Up on the female surgical ward it has been alright.  The staff are all fine - nice and very caring. I have had a much better experience here than in the Emergency Department.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 24/09/2021 at 18:01
Published on Care Opinion at 18:01

picture of Christine Armstrong

Dear attendantxh39 - thank you providing this feedback and apologies for the delay in responding. I am sorry that you had a long wait in the Emergency Department and we understand that this can be difficult for patients. It is good that you are finding the staff to be kind and caring.

I hope you are feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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