"Vale of Leven Renal Unit"

I was saddened to read stories from others about poor experiences at this unit.  Maybe there should be a staff member appointed as the patient liaison on each shift so that should a patient have a complaint or even a suggestion they will know whom to speak to.

I have found the staff to be exceptional. Of all my dealings with the NHS I would rank the staff here to be head and shoulders above any other discipline I have encountered. On a daily basis, I witness medical professionalism, empathy and the highest of patient care.

I have witnessed the calm civility when a patient succumbs to their illness and the pride when a patient has a successful transplant.

They have enrichened my quality of life and for that, I will always be grateful.