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Amazing experience and care

Story from nhs.uk

"Amazing experience and care"

About: Royal Blackburn Hospital

We where referred to you from our local a&e. My son who is 6 had facial swelling caused by an abcess. My son has autism and is non verbal. We are blown away by the understanding and caring nature of our boy. From the childs assessment unit2, maxillo facial doctors/surgeon's and anesthetist to the children's ward C side. They where all absolutely fabulous and went above and beyond to make our boys stay as easy and stress free as possible. Thank you

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Responses

Response from Royal Blackburn Hospital 2 years ago
Royal Blackburn Hospital

Submitted on 18/08/2021 at 08:38
Published on nhs.uk at 11:07

Many thanks for taking the time to provide your feedback about your son's recent stay at Royal Blackburn Teaching Hospital following surgery for an abcess.

Our staff always strive to deliver safe, personal and effective care and it will be a pleasure to pass your thanks on to the team so they have the opportunity to see how much you appreciate the care and service they provide.

If there is anything further you would like to tell us about your experience then you can contact patient experience on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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