"Great staff"

I was advised by my GP to attend Ward 23 AMU on Friday evening with suspected DVT and possible TIA. Yes the waiting times are long and it is difficult to sit for such a long time. I was treated very professionally and the staff were cheerful in what I would describe as difficult circumstances. Staff that I observed were pleasant and courteous to patients who were waiting. I would hope that once the covid situation eases both staff and patients have an easier time. Even though the department was very busy drinks were offered twice whilst I was there. My phone was out of charge and a member of staff kindly acquired the correct charger so that I could contact my husband.