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"Worry and anxiety"

About: Ealing IAPT

(as the patient),

I contacted the service after a lot of different life factors started to become too overwhelming and was causing me immense amounts of worry and anxiety whereby I was not sleeping well or wanting to do anything.

From the initial phone call to the sessions, every person I spoke to was caring, kind and empathetic and genuinely wanted to help me. My sessions ended up being with a Trainee Psychologist Wellbeing Practitioner named Natasha. She was very kind, listened intently and gave very helpful advice and ways in which I could manage my worries. She helped me a lot and was very easy to talk to, I found myself using her ideas and implementing them which helped to turn around all of my anxiety and worry. It was ok to worry and be anxious but it didn’t have to over rule my life. I’m in a much better mindset now and I hope that it continues.  

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Responses

Response from Paul Gibbs, Patient Experience Lead, West London NHS Trust 2 years ago
Paul Gibbs
Patient Experience Lead,
West London NHS Trust
Submitted on 07/09/2021 at 13:18
Published on Care Opinion at 13:18


Dear Min78,

Thank you for taking the time to review us and leave some feedback for us.

It is great that treatment had such a positive impact on the range of difficulties that you were struggling with and that you feel better equipped to manage problems in the future. I will make sure I pass on your kind words to everyone in the team, especially Natasha.

Wishing you the best for the future,

Ealing IAPT

Best wishes

Clare

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