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So disappointing

Posted By importergm48

"So disappointing"

About: Forth Valley Royal Hospital / Elderly medicine

(as a carer),

My father has been placed into forth valley and I find the service very disappointing.

The doctors/ward/physio are basically allowing him discharged without doing a proper review of his care and his needs.

I have now brought my concerns multiple times and I'm ignored.

As a result he will simply enter the hospital system again a few months (this is his 3rd time in a year) later as he is being discharged without ensuring his safety at home.

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Responses

Response from Claire Copeland, Associate Medical Director, Ageing & Health, NHS Forth Valley 2 years ago
Claire Copeland
Associate Medical Director, Ageing & Health,
NHS Forth Valley

Consultant Geriatrician and Stroke Physician

Submitted on 05/08/2021 at 12:18
Published on Care Opinion at 12:18

picture of Claire Copeland

Dear importergm48,

I'm sorry to hear about your Father's experience, if you could contact us directly so we can learn more about what happened, that would be great.

What to do is contact Pauline Donnelly, our Person Centred & Patient Experience Coordinator on 01324 566523.

Thanks again for bringing it our attention.

Best wishes,

Claire

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