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"A very positive experience on female medical"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Female Medical

(as the patient),

I came to Daisy Hill's Emergency Department after feeling breathless.  I was seen very quickly and also received a scan very quickly.  I was very impressed with my time in A&E, receiving a visit from the consultant as well as lots of attention from the nurses.

I was then transferred to female medical. The ward is grand - all the nurses are very nice, caring and extremely helpful.  I especially like how I have been kept informed about my condition and care throughout my stay.  Overall, it has been a very positive experience.

I have only had a few minor inconveniences. Firstly, the ward has been a bit cold. However, I understand that there has to be appropriate ventilation due to the risk of COVID-19 spread. Thankfully the nurses were able to help me and got me a few extra blankets which I was grateful for.  Another very minor thing was that when I came onto the ward, I received the meal for the person who was in the bed before me - and I didn't really fancy it. I feel that it would be better if you could initially have the choice - but I understand the logistics behind this may be too difficult.

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Responses

Response from Rebekah Clenaghan, Medical student Technician, Acute Directorate, Southern Health and Social Care Trust 2 years ago
Rebekah Clenaghan
Medical student Technician, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 03/08/2021 at 14:56
Published on Care Opinion at 14:56


picture of Rebekah Clenaghan

Thank you for taking the time to share your story, your feedback is very much appreciated. I am pleased to hear that you have had a positive experience at Daisy Hill Hospital, and especially that you have felt well informed about your care throughout your stay.

Thank you for your comments regarding the staff, and also your feedback on the meals. I will ensure this is passed on to the team.

I wish you a speedy recovery, take care

Rebekah

Patient Client Experience Department

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