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"Friendly staff and very helpful "

About: West Cornwall Hospital (Penzance)

I attended the hospital around 10pm as has something in my eye. After being assesse by a friendly and helpful member staff I was seen 4 hours later. The nurse practitioner was very friendly and caring and she found something underneath my eyelid which she successfully removed. The staff working there were very helpful and even though they were short staffed they were doing an amazing job. Thank you so much.

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Responses

Response from Natasha Andrews, Governance Manager, West Cornwall Hospital and St Michaels Hospital, Royal Cornwall Hospitals NHS Trust 2 years ago
Natasha Andrews
Governance Manager, West Cornwall Hospital and St Michaels Hospital,
Royal Cornwall Hospitals NHS Trust
Submitted on 02/08/2021 at 15:12
Published on Care Opinion on 03/08/2021 at 14:37


Good afternoon,

Thank you very much for taking the time to respond with such lovely feedback on your recent experience at West Cornwall Hospital. I will make sure that your comments are passed onto the team involved. It is always lovely to hear directly from the patients themselves and the team will be very thankful.

Kind regards

Natasha

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