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"Professional Angels... and Wonderful Food!"

About: Stepping Hill Hospital

If you need a hip replacement operation come to Stepping Hill!

The whole hospital staff, including admin staff, are pleasant and nice to deal with.

I was admitted to Orthopaedics Ward D2 where I was constantly monitored and made very comfortable... nothing was too much trouble for the very caring doctors and nursing staff. I couldn't have had better individual care had I gone private.

There was a lovely relaxed atmosphere and everyone appeared to be happy in their work: my Consultant was especially kind and understanding.

The meals were wonderful too; home made food and healthy eating options with lots of choice. I really looked forward to meal times, which is great for helping with recovery.

The website states that their catering department has won a government award, to work alongside a celebrity chef, to show other hospitals in the North West how hospital catering should be done! So a big thank you to the catering staff! I enjoyed my stay so much I managed to wangle an extra day's stay... as I had ordered their delicious chicken curry for dinner!!

My operation has been a great success and I am now walking pain free again... it's Heaven! Thank you so much to everyone at this great hospital.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 2 years ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 03/08/2021 at 09:46
Published on Care Opinion at 09:46


Hello,

Thank you for taking the time to share your feedback. I am so pleased to hear that you had a positive experience and that you received such lovely personal care.

I will pass on your comments to the staff on D2 as I know they appreciate positive feedback. The staff work hard to ensure patients receive good care and I know they will be happy to hear that this was your experience on the ward.

I will also pass on your comments to our catering team. They always appreciate hearing good feedback about the food and I know they use these to continuously improve the food that is on offer.

I wish you well with your continued recovery.

Kind regards,

Aoife Isherwood.

Patient Experience & Involvement Facilitator

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