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"I have experienced only the best treatment"

About: Craigavon Area Hospital / 1 North Cardiology Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I came into A& E on Monday and the staff were so lovely, everything regarding my care was explained to me so well and I received every test under the sun so that the medical team could be sure of my diagnosis, this was very reassuring. I was taken into the hospital by an ambulance and this was a great experience, the staff were so friendly helpful and reassuring I couldn't fault them. After being moved up to the Cardiology ward, I have experienced only the best treatment, the doctors are doing everything they can for me and are making sure that they keep me informed with regards to what my treatment plan is looking like. The ward is a very clean space and I am completely satisfied with the area I have been given. The toilet and shower facilities are just amazing and I am so grateful for the amazing care I have received to date.  

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust
Submitted on 30/07/2021 at 11:53
Published on Care Opinion at 11:53


Thank you for posting regarding your recent hospital experience.

I will pass your positive feedback to the Domestic Services Team.

Many thanks

Andrew

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Southern Health and Social Care Trust 2 years ago
Submitted on 04/08/2021 at 14:43
Published on Care Opinion at 14:43


Thank you for your kind words in relation to our staff in A&E, I'm glad you had a positive experience we hope you are recovering well.

Paul Smyth

Acting Head of Service

Emergency Departments and Minor Injury Unit

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