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"Covid testing"

About: Salisbury District Hospital / General surgery

(as a service user),

My father had to have a Covid test prior to a minor operation. 

He is 82 and gets easily confused and agitated so was very apprehensive about having the test. 

The wonderful staff at Batten bungalow couldn’t have been more helpful, caring and compassionate. 

We were greeted by a lovely nurse who immediately put my father at ease and explained everything so clearly. It was a very hot day and the waiting room could only hold 5 at any one time so they instead put a chair in the corridor for him to sit down and gave him some water and kept reassuring him. The lady who did the test was so cheerful and made my father laugh (something which doesn’t happen very often these days!) 

All in all, exemplary staff, working very hard and efficiently. Thank you! 

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Responses

Response from Salisbury District Hospital 2 years ago
Salisbury District Hospital
Submitted on 23/07/2021 at 16:13
Published on nhs.uk on 24/07/2021 at 00:05


Thank you so much for taking the time to leave this feedback. Absolutely delighted that the COVID-19 testing team looked your father with so much care and compassion and did so with an infectious smile! I will share your feedback with the team; it will make their day. With best wishes from all of us

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