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Whole experience was so positive

Posted By coordinationzq49

"Whole experience was so positive"

About: Craigavon Area Hospital / Orthopaedics

(as a service user),

I was admitted to Craigavon area hospital in June for a total hip replacement.

From arriving at the hospital at 7:30 am the nursing staff on the ward were so helpful and reassuring. The theatre team were so pleasant and reassuring. The surgeon, Dr Murnahar and anaesthetist, Tim, were amazing! They explained everything in an understanding way to myself who knows nothing medically related.

On arriving back to the ward, the caring nature of all the staff continued. Also, the catering ladies were so pleasant and caring and had a welcome chat for everyone. The OTs and the physios were so helpful and kind and taught me how to cope with all the equipment needed for a while during the healing process.

The only suggestion I would say is there was no high toilet seat in the bathroom, however this was put in place on the last day. A minor issue!

The whole experience was so positive, as always I am writing this 3 weeks after my surgery and I am feeling so well, so many many thanks to everyone.

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Responses

Response from Mairead Casey, Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience, Southern Health and Social Care Trust 2 years ago
Mairead Casey
Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience,
Southern Health and Social Care Trust

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 23/07/2021 at 13:24
Published on Care Opinion at 13:24

picture of Mairead Casey

Thank you for your lovely feedback from your experience in the Orthopaedic Ward. The staff really value hearing this and encourages us to keep working hard. We are glad to hear you are recovering well and we will certainly feedback the raised toilet seat to the ward to ensure we get these in place.

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